Last updated: 22 October 2026

Refund & Cancellation Policy

Lifelately Travel Guides are digital files delivered by email, so purchases cannot be returned once the guide has been sent.

When we will refund or resend

• You did not receive your guide within 48 hours of payment and we cannot deliver it.
• The file you received is broken or will not open, and we cannot send a working copy.
• You were charged twice for the same order.

In these cases, write to us within 7 days of purchase. We will first try to resend a working file; if we cannot, we will refund the full amount.

When we cannot refund

• You have changed your mind after the guide was delivered.
• Your travel plans changed or were cancelled.

Cancellations

You can cancel an order for a full refund if you contact us before the guide has been emailed to you.

How refunds are paid

Approved refunds are made to your original payment method through Razorpay. Once processed, they usually reach you within 5–7 working days, depending on your bank.

Contact

Email work@lifelately.blog with your name, the email used at checkout and your payment ID.